FIRST APPOINTMENTS
1. Where is your office located ?
Our office is located conveniently in the office complex at the intersection of the Ridgefield Pkwy and John Rolfe Pkwy. Please visit the Directions page under Resources tab for more details.
2. How do I contact you ?
The best way to reach us is via phone call: (804)750-1284. If we are unable to answer your call please leave a detailed message with your name, phone number and one of our team members will call you within the same business day. If the message is left after hours , we will try to call you as soon as possible.
3. What Insurance do you accept?
We accept most Dental insurance plans and the list of the dental plans accepted can be found under the Resource tab. When you call in as a new patient, we collect your insurance details and call your insurance company to find your coverage so we are able to better assist you with financial questions, your copay and coverage when you arrive at our office. However, there are times when insurance companies are not able to provide accurate or up to date information about your coverage. This can happen sometimes, if you have changed your job and the insurance company has not been made aware about the change in the employment status with your previous employer. In such cases since we do not know the scenario, we may provide you with incorrect coverage information unknowingly. Hence it is of utmost importance that the dental insurance plan information that you provide us is active to the best of your knowledge.
4. Can I request an appointment on your website or should I call?
You can always call us at 804-750-1284 or email us about your appointment request at parkwaydentalva@gmail.com or fill out a “book appointment “ request at our website: www.parkwaydentalva.com
5. Do I need to arrive early for my first appointment?
If you haven’t filled out our online downloadable First Visit patient forms please arrive 10-15 minutes early to do so. Download our First Visit patient form here.
6. What should I do if I require premedication?
If you are aware that you have to premedicate before your dental visit, you can either request your PCP to write you a prescription or you can call our office 48 hours in advance and speak with Dr Jain and let her know about your medical conditions so we can call in appropriate premed Rx at your pharmacy.
7. What should I bring to my first appointment?
Your first visit is the most important visit in order for us to get to know you and your oral health. Please allow yourself 60-90 minutes time for the first visit. We will also require a valid photo ID in the form of a Driver’s license or a copy of your passport if you do not have the former. We will also require any Dental insurance card, A complete list of your medications that you have been taking or that have been prescribed to you by your PCP. We require a detailed Health history that includes any History of illness, hospitalizations, surgeries, drug allergies and, as previously stated, medications. We also require you to fill out some First visit Patient forms so we request you to be prepared for the paperwork.
8. How long will my first appointment last?
We are excited for your first visit with us. Please know that your first visit may take somewhere between 60-90 minutes depending on your Oral health and needs.